ITENO

SUPPORT

What do you need help with? Here are some General Questions, Gameplay tutorials to help you get started with ITENO.

General

What is ITENO all about?

Find out more by following us on social media
facebook.com/ITENO.games
twitter.com/ITENO.games

When are you releasing more levels?

We are actively adding new world maps and levels into the game, you can expect 25 new exciting levels every 2 – 3 weeks.

Do keep an eye on our Facebook and Twitter pages for updates!
facebook.com/ITENO.games
twitter.com/ITENO.games

I see a translation error in the game. Who should I inform?

We apologize for this error. Please email us at itenosupport@whycreative.com.my with the subject line “Translation Error” and let us know which word or phrase needs to be corrected.

Why Creative is a predominantly Malaysian company with a good mix of English and various language speakers. We hope you don’t take offense at our mistake. Expanding the game to be accessible to everyone, unfortunately, comes at the risk of making some missteps in other languages, and we thank you for bearing with us!

What languages is ITENO available in?

ITENO is currently available in the following languages
English

To play ITENO in one of these Languages simply switch the language in ITENO game setting menu or game pause menu.

How much does ITENO cost to play?

ITENO is absolutely FREE to play! You have the option to buy in-app purchases, including power-ups, moves and lives. If you do not want to use this feature, simply disable in-app purchases on your device

I would like to work for ITENO. What’s my next step?

Thank you so much for your interest in joining our team! Do check out Why Creative’s career page for info on available positions and what to do next.

Gameplay

How to play ITENO?

The game’s objective is to collect the Level Goals (shown on the top of the game screen).

In the early stage, the Level Goals are usually balls with a specific color (collect 20 red balls). Later in the game, you will discover new game mechanics which require you to collect new Level Goals, such as removing spider webs, harvesting Durians. Those new game mechanics are challenging and amazing. We hope you will like it and stick with it!

If you are confused about any particular mechanic, browse through the Mechanic Tutorials Section, or feel free to write to us at itenosupport@whycreative.com.my. We are always happy to help!

What is Autocount?

Autocount is a helper to help you automatically calculate the total number of all connected Balls.

You can choose not to use it, which will improve your mental arithmetic skills. You will also gain higher scoring without using the Autocount.

  • Autocount
What is Classic game mode?

Classic game mode allows you to play ITENO in your own sweet pace.

The game’s objective is to collect the Level Goals ( shown on the top of the game screen ) within a certain number of Moves ( shown in the top left of the game screen ).

We are actively adding new levels in the Classic game mode. Do keep an eye on our Facebook and Twitter pages for updates.
facebook.com/ITENO.games
twitter.com/ITENO.games

  • ClassicMode
  • ClassicMode2
  • ClassicMode3
What are the differences between Stars and Medals in Classic game mode?

Stars
It is a reward to you based on your game result. The fewer moves you spent to complete a level, the more stars you will earn.

  • Star

Medals
We respect and highly appreciate your effort whenever you decide NOT to use Autocount in a game. Therefore, we reward you with Medals based on your game result without Autocount. The fewer moves you spent to complete a level, the greater the Medal you will gain.

  • Medals
What is Time Attack mode?

The ball connecting mechanism and Level Goals of Time Attack are exactly the same as Classic, but now the given number of moves is replaced with time. This game mode is with a much faster pace and more challenging in terms of high-speed calculation.

60 seconds are given at the start of the game. More time can be earned by connecting more balls in one link or entering the FEVER mode.

This is an extremely interesting game mode, we hope you will love it!

  • TimeAttack
What are Coins?

Coins are the virtual currency in ITENO that can be used to purchase additional Power-Ups, Moves, and Lives. This system allows you to stock up on virtual currency and get the items you need whenever you need them; without having to go through the full purchase flow every time.

  • Coins
What is a Bomb?

Bombs are created by clearing at least six number balls in one link. The last linked number ball will turn into a Bomb. By clicking the Bomb, you can clear the balls that are surrounding the Bomb.

  • Bomb
  • Bomb2
What is a Shuffler?

Shuffler will be introduced on Level 7
It is an in-game powerup that can be used to shuffle up all number balls in the game.

  • Shuffler
What is an Eraser?

Eraser will be introduced on Level 13
It is an in-game powerup that can be used to remove any balls or attachers’ layer from the game.

  • Eraser
What is a Mover?

Mover will be introduced on Level 21
It is an in-game powerup that allows you to move any balls around in the game.

  • Mover
What is a Rainbow?

Rainbow will be introduced on Level 29
It is an in-game powerup that can be used to turn any ball into a multi color linking ball. Use it to link from one color ball to another ball with different color.

It is extremely useful when you want to create a Bomb and there are not enough balls with similar color in a line.

  • Rainbows
What is a Color Burst?

Color Burst will be introduced on Level 35
It is an in-game powerup that can be used to remove all number balls of a particular color from the game.

  • ColorBurst
Do I need to purchase power-ups to win ITENO?

Absolutely not! All levels are beatable without purchasing supplies, and we know this because each and every level is tested in-house by the entire ITENO team. But if you’re feeling stuck or want to progress through levels at a faster rate, you can spend some Coins to get the exact supplies you need! You can still get Coins/ Power- Ups without spending money by logging in every day and watching advertisements.

Mechanic Tutorials

Durian

Durian first appears on Level 11, you will see them again in later levels

  • Durian
Rafflesia

Rafflesia first appears on Level 27, you will see them again in later levels

  • Rafflesia
  • Rafflesia2
Color Bug

Color bug first appears on Level 76, you will see them again in later levels

  • ColorBug
Number Leaf

Number Leaf first appears on Level 86, you will see them again in later levels

  • NumberLeaf
Web

Web first appears on Level 55, you will see them again in later levels

  • Web
  • Web2
  • Web3
Spider

Spider first appears on Level 101, you will see them again in later levels

  • Spider
  • Spider2
Butterfly[Pupa]

Butterfly bug first appears on Level 121, you will see them again in later levels

  • Butterfly
  • Butterfly2
Zombie

Zombie first appears on Level xx, you will see them again in later levels

  • Zombie1
  • Zombie2
Snowballs

Snowballs first appears on Level xx, you will see them again in later levels

  • Snowballs
  • Snowballs2
Walls

Wall first appears on Level 5, you will see them again in later levels

  • Walls
Dotted Walls

Dotted Wall first appears on Level 42, you will see them again in later levels

  • Walls_Dotted
Branches

Branches first appears on Level 141, you will see them again in later levels

  • Branches
  • Branches2
  • Branches3